Terms of Use

RootCausa Symptoms Tracker · Last updated: 1 August 2026

Applies to: the RootCausa Symptoms Tracker mobile application (Android package com.rootcausa.rootcausa_symptoms, and the equivalent iOS application if released).

Provider: Rafael Traista, Romania
Contact: traista.rafael@yahoo.com

This document is the End User License Agreement (“EULA”) between you and Rafael Traista (“we”, “us”) governing your use of RootCausa Symptoms Tracker (the “App”). By downloading, installing, or using the App, you agree to these terms. If you do not agree, do not use the App.

1. NOT MEDICAL ADVICE — PLEASE READ THIS FIRST

RootCausa Symptoms Tracker is a personal note-taking and record-keeping tool. It is not a medical device, and it does not provide medical advice, diagnosis, or treatment.

The App does not analyse your entries, detect conditions, identify causes, suggest treatments, or draw any conclusion about your health. It records what you type and draws it on a timeline. Any pattern you perceive is your own interpretation.
Nothing in the App is a substitute for professional medical care. Always seek the advice of a qualified physician or other health provider with any question about a medical condition, symptom, diet, supplement, or medication.
Never disregard professional medical advice, or delay seeking it, because of something you recorded, saw, or inferred in this App.
In an emergency, call your local emergency number immediately. Do not use this App.
Do not start, stop, or change any medication, supplement, or treatment based on your use of the App.
The App is not intended to diagnose, treat, cure, or prevent any disease, and has not been reviewed or approved by any medical regulator or health authority.

If you export your data to an AI assistant or any other third-party service, anything that service tells you is likewise not medical advice, and we are not responsible for it or for its accuracy.

You use the App, and any decision you make while using it, entirely at your own risk.

2. Licence

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your own personal, non-commercial use, in accordance with these terms and the rules of the app store you downloaded it from.

You may not: copy, modify, translate, or create derivative works of the App; reverse-engineer, decompile, or disassemble it (except where such restriction is prohibited by applicable law); rent, lease, lend, sell, sublicense, or redistribute it; remove any proprietary notice; or use it in a way that breaks any law or any app store rule.

We retain all rights, title, and interest in the App. You retain all rights to the content you create in it — your entries are yours, and we claim no ownership of them and no licence to use them.

3. The App is offline, and your data is your responsibility

The App is an offline, local-only tool. It has no accounts, no server, no cloud storage, no sync, and no data collection: everything you record is written to storage on your own device and stays there. Your entries are never transmitted anywhere.

This gives you complete control over your information. It also means the App cannot protect you from losing it, and you should understand and accept the following:

If you uninstall the App, reset your device, or lose or damage it, your data is gone unless you have a backup.
We keep no copy of your data and operate no server, so we cannot recover it for you under any circumstances. There is no “forgot my data” path.
There is no cloud backup. The only backup is the one you make yourself: export your data from Settings → Export / Import and keep the file somewhere safe. We strongly recommend doing this regularly. Keeping a backup is entirely your responsibility.
Data merging is by record identity, and merging has no deletion markers: restoring a backup may re-add an entry you previously deleted, if that entry still exists in the backup.

To the fullest extent permitted by law, we are not liable for any loss, corruption, or inaccessibility of your data.

4. RootCausa Pro subscription

4.1 Free and Pro tiers

The App is free to download and use. The free tier includes five editable tracking rows and does not include the export features.

RootCausa Pro is an optional auto-renewing subscription that removes the row limit and enables all four exports (JSON backup, text summary, HTML report, PDF report).

Importing your data is always free, including on the free tier — you can always get your data back in, such as after reinstalling.

If your subscription ends while you have more than five rows, the extra rows are not deleted and their entries are not lost. They remain visible and readable, but become read-only until you subscribe again or delete rows to get back under the limit. You may delete or reorder any row at any time, on any tier.

4.2 Billing, renewal, and cancellation

The subscription is billed monthly through your Google Play or Apple App Store account. The current price is shown in the App before you confirm, in your local currency.
It renews automatically at the end of each period unless you cancel. Your account is charged for renewal within 24 hours before the current period ends.
You can cancel at any time in your store account settings (Google Play → Subscriptions, or App Store → Apple ID → Subscriptions). Cancelling in the App alone is not possible — it must be done through the store.
Cancellation takes effect at the end of the current paid period. You keep Pro access until then; you are not charged again after that.
Refunds are handled by Google or Apple under their policies, not by us. We cannot issue, process, or guarantee a refund. Contact your store's support.
Prices may change. Any change will be notified to you as required by your store's rules, and will not take effect until your next renewal, giving you the opportunity to cancel first.

4.3 How entitlement is checked

The App has no subscription server. It verifies your subscription with the app store and caches the result on your device for a limited period, so that Pro keeps working when you are offline or have a poor connection. Consequences of this design, stated plainly:

Being offline never removes your Pro access.
A cancellation or expiry may take up to about a month to be reflected in the App, until it next successfully reaches the store.

This is a deliberate trade-off that favours you over us. We reserve the right to change how entitlement is verified in future versions.

4.4 Restoring a purchase

If you reinstall the App or move to a new device using the same store account, use Restore purchase on the paywall or in Settings.

5. Acceptable use

You agree not to use the App to store or transmit unlawful content, to interfere with its operation, to attempt to circumvent the subscription or any technical limitation, or to use it on behalf of another person without their knowledge and consent.

6. Availability and changes

The App is provided as-is and as-available. We may update, change, suspend, or discontinue it, or any of its features, at any time, without notice or liability. We are not obliged to provide support, updates, maintenance, or bug fixes.

If we discontinue the App, your data remains on your device and your export and backup options continue to work in the version you have installed.

7. Disclaimer of warranties

To the fullest extent permitted by law, the App is provided “AS IS” and “AS AVAILABLE”, without warranty of any kind, whether express, implied, or statutory — including any implied warranty of merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted or error-free operation.

We do not warrant that the App will meet your requirements, that it will be free of bugs or interruptions, that your data will be preserved, or that any backup, export, or sync will succeed.

Nothing in these terms excludes or limits any right you have under mandatory consumer protection law. If you are a consumer in the European Union, your statutory rights — including your rights regarding defective digital content — are unaffected by this section.

8. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; nor for any loss of data, loss of profits, loss of goodwill, or business interruption; nor for any harm, injury, or health outcome arising from your use of, or reliance on, the App or its contents — whether based in contract, tort, negligence, strict liability, or otherwise, and whether or not we were advised of the possibility of such damage.

Where liability cannot lawfully be excluded, our total aggregate liability to you is limited to the greater of (a) the amount you actually paid us for the App in the twelve months preceding the claim, or (b) EUR 20.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under applicable law.

9. Third-party services

The App interacts with Google Play or the Apple App Store for subscription purchases only. Your use of those services is governed by their own terms and privacy policies. We are not responsible for them, for their availability, or for any change they make.

Where you share or export your data to another application or service, that transfer and everything that follows it is governed by that service's terms, not ours.

10. Apple App Store — additional terms

The following apply if you obtained the App from the Apple App Store. You acknowledge that:

This EULA is between you and us only, not with Apple. We, not Apple, are solely responsible for the App and its content.
Apple has no obligation to furnish any maintenance or support for the App.
If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our responsibility.
Apple is not responsible for addressing any claim by you or a third party relating to the App or your use of it, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation.
If a third party claims the App infringes their intellectual property, we, not Apple, are solely responsible for the investigation, defence, settlement, and discharge of that claim.
You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting”, and that you are not on any U.S. Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of this EULA and, upon your acceptance, will have the right to enforce it against you.

11. Termination

This licence ends automatically if you breach these terms, and you must then stop using the App and delete it. You may end it at any time by deleting the App. Sections 1, 3, 7, 8, 10, and 12 survive termination.

12. Governing law

These terms are governed by the laws of Romania, excluding its conflict-of-law rules.

If you are a consumer, this does not deprive you of the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your own country. EU consumers may also use the European Commission's Online Dispute Resolution platform.

13. General

If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a transfer of the App. These terms, together with the Privacy Policy, are the entire agreement between us regarding the App.

We may revise these terms; material changes will be reflected by a new “Last updated” date and, where significant, noted in the App or its store listing. Continued use after a revision means you accept it.

14. Contact

Rafael Traista
Email: traista.rafael@yahoo.com

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